Guild Mortgage Custom Help Center Details

About the Project

Founded in 1960, Guild is a nationally recognized independent mortgage lender with more than 250 branches and satellites serving home buyers throughout the United States.

Goals for the new Zendesk Guide for Guild site included a branded design, as well as a customized self-service portal and knowledge base.

Key features include:

  • Custom alternative layout for category page
  • Customized site-wide alert banner using API