ShipStation Custom Help Center Details

About the Project

ShipStation leads the e-commerce world with web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers. ShipStation combines order processing, production of shipping labels, and customer communication in an easy to use, web-based interface that integrates directly with major carriers and online platforms.

With many categories to display, ShipStation’s help center design goal was to showcase help topics in a clear and easy to view format on a branded page.

Key features include:

  • Customized search box design
  • Personalized content display based on end-user tags.
  • Custom category & section pages highlighted by left navigation menu selection